GOAT Directive E-Gift Card

We are passionate about our products, and we hope you will be as well. If you are not satisfied with your GOAT Directive order for any reason, we believe that returns and refunds should be easy and hassle-free. 

In the event that you are not satisfied with your order and would like a refund, please email us at hello@goatdirective.com within 30 days of receiving your order. We will arrange a refund for you. We would appreciate it if you could provide us with your order number (which you can find in your email confirmation) and describe the issue so that we may be able to resolve it in the future.

How Do I Return An Item?
Our team will provide you with a return shipping address label and even cover the cost of return postage. The only thing you need to do is print the return shipping address label and securely attach it to the box or packaging in which your order was delivered. Once you have completed the form, please send it by mail. Returns are not subject to restocking fees or penalties.

Please note that we can only accept products for return that are "largely unused". This means that if the product is damaged or severely used, we cannot accept the return and cannot issue a refund. 

Gift Cards
Currently we do not offer refunds or returns on our electronic gift cards.

How Long Do Refunds Take?
Once the product is received by our warehouse, we will then issue a full refund via the initial payment method within 2-4 business days. 

Click Here to view our full Returns & Refunds Policy.