Warranty Claims

GOAT Directive products are made to last. Additionally, we back our product line with one of the best warranties in the industry. All of our jewelry is warrantied for 2 years against manufacturing defects. We are here to help incase anything goes wrong with your product and you need to file a warranty claim. 

Step 1: Please fill out the form below.

Step 2: Via return e-mail, we will send you a Return Merchandise Authorization (RMA) number and a return shipping label which is required to process your warranty claim.

Step 3: Ship the item back to GOAT Directive using the label we provided. Please include your name and contact information (phone and e-mail) and RMA inside the shipment.

Step 4: Once the shipment arrives, a replacement will be sent within 2 business days.

If you have any questions, please do not hesitate to contact us Here

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