GOAT Directive products are made to last. Additionally, we back our product line with one of the best warranties in the industry. All of our jewelry is warrantied for 2 years against manufacturing defects. We are here to help incase anything goes wrong with your product and you need to file a warranty claim. 

Step 1: Please fill out the form below.

Step 2: Via return e-mail, we will send you a Return Merchandise Authorization (RMA) number and a return shipping label which is required to process your warranty claim.

Step 3: Ship the item back to GOAT Directive using the label we provided. Please include your name and contact information (phone and e-mail) and RMA inside the shipment.

Step 4: Once the shipment arrives, a replacement will be sent within 2 business days.

If you have any questions, please do not hesitate to contact us Here.